The importance of people operations: A look into Amer's Role

3 min read

Amer Muminović is an outstanding People Operation Manager who has achieved remarkable success in the region, despite being one of the youngest individuals to hold such a position in Bosnia and its surrounding areas. In this blog post, we delve into his career trajectory and examine the personal qualities that have facilitated his ascent to this leadership position. A successful People Operations Manager must navigate the intricacies of managing people's expectations and cultivating a productive and inspiring work environment. Amer's unwavering dedication to this objective has propelled him to success, and he will generously share his recipes. Join us as we explore the milestones along Amer's path to professional excellence.

Amer reflects on Product Arena - One of the most challenging and rewarding projects of his career

To kick-start the conversation, we asked Amer to share his experience with the Product Arena project. We were curious about what it was like to lead such a massive undertaking and what challenges he faced along the way. His response was as candid as it was insightful.

In November, the team at Tech387 embarked on what was set to be the most thrilling project of the year - Product Arena, the first three-month paid internship. I was eager to dive headfirst into the challenge that lay ahead.

However, the grand event did not come without its share of setbacks. With only weeks to go before the kick-off, one of my trusted colleagues, Nelly, left the company, leaving me to shoulder the immense responsibility on my own. It was a daunting task, but with the unwavering support of my colleagues from the marketing and finances department, I rallied to lead the team toward victory.

The following months were a rollercoaster of triumphs and obstacles, but I persevered through every hurdle, never giving up even when the going got tough. The experience helped me learn significant leadership and problem-solving skills, making me a more knowledgeable and capable professional.

Despite the challenges, the team's hard work paid off, and the 30 interns that joined our team were exceptional. It was a joy to witness their growth, and I am confident they gained invaluable knowledge and experience during their time with us. We look forward to seeing the great things that they will achieve in the future!

From growing up in the States to succeeding as a career-driven professional and natural people person

As a skilled people operations manager, a large part of Amer's success comes from his innate talent for connecting with others. We were eager to learn more about the unique qualities that set him apart in his field, as well as how his upbringing and experiences have influenced his professional path.

As a child, I had the opportunity to live in the United States. This experience would prove to be significant in shaping my worldview. Growing up in a foreign country exposed me to different cultures and ways of life. This early exposure instilled a deep sensitivity toward others and a curiosity to learn more about the world. My experience attending kindergarten and preschool in the United States was particularly formative. It was here that I first experienced a culture that was different from my own, and it was both fascinating and eye-opening. Although I was very young, I have vivid memories of this time in my life, and I believe it played a crucial role in shaping my perspective on the world.

I am pursuing my Bachelor of Arts in Economics from the esteemed Faculty of Economics in Sarajevo. I must admit that academia has not always been my cup of tea. As such, I have experienced some delays in my formal education. However, I do not let this discourage me from pursuing my goals and ambitions. While I may not enjoy traditional academic pursuits, I am passionate about real-world experiences and constantly strive to learn and grow through hands-on experiences and practical applications. My passion for working has been a constant throughout my life. During high school, I even had the opportunity to work as a tour guide for Arabs visiting our beautiful country. Through this experience, I gained valuable communication, hospitality, and problem-solving skills, all of which have proven invaluable on my career path. 

Having a meaningful connection with people has always come naturally to me. I can easily find common ground with everyone. In fact, it's one of the most rewarding aspects of my life. 

On a personal note, my biggest achievement to date is my upcoming wedding to my beautiful fiance, who has been an incredible support throughout my professional journey. We are excitedly counting down the days until we say our vows in May.

Amer's exciting journey at Tech387

We were eager to learn more about Amer's career trajectory. With this in mind, we asked Amer to impart his wisdom and provide advice for those pursuing a similar career path.

In 2021, I got accepted for the position of Lead Generation Specialist at Tech387. After pursuing the opportunity for some time, I was pleased to join the team and contribute to its growth and success. This role allowed me to gain entry into the company, but it was not without its challenges. Looking for potential clients and individuals to collaborate with was a challenging task. The uncertainty of whether anyone would respond to my efforts added to the pressure. Despite these challenges, I remained determined to find a better-fitting role within the company.

After six months of hard work, I  got promoted to the position of Talent Acquisition Specialist. In this role, I played a critical part in the hiring campaign. While holding the Talent Acquisition Specialist role, I had to identify job openings, review resumes and applications, conduct interviews, and make hiring decisions. I held this position for nine months before realizing that judging people's fit for the company was a burden I found difficult to carry.

My success in the company opened up new opportunities, and I got a chance to advance my career. Today, I am proud to be the People Operations Manager at Tech387, potentially the youngest person in the region to hold this position. I am excited to bring my experience and insights to this role, and I look forward to contributing to the continued success of Tech387.

When facing an almost impossible situation, you should find a way to make it work. Believe in yourself, and you will undoubtedly succeed!

Amer Muminović

Inside the day-to-day activities of a People Operations Manager

Are you interested in gaining insights into the typical workday of a People Operations Manager? So were we, and Amer generously shared his experience with us. After learning about the responsibilities and tasks that Amer handles daily, we must admit that we feel somewhat envious of his exciting role.

As the People Operations Manager at Tech387, I have a broad range of responsibilities focused on creating a positive company culture and ensuring that our employees are engaged, motivated, and productive. One of my primary tasks is ensuring that our colleagues are satisfied with their benefits and working in an excellent environment. To accomplish this, I collaborate closely with my colleagues from Finance and Marketing to elevate our company culture to the highest level.

As part of my role, I am also responsible for organizing team-building activities like barbeques, quizzes, and learning sessions. These events help create a positive atmosphere in which our employees can thrive. This year, we will focus more on social responsibility efforts, partnering with organizations such as SOS Kids Village and SSST to give back to the community.

To succeed in my position, I need to know how to take people's energy and convert it into a positive one without feeling drained. It's crucial to be proactive and demonstrate leadership skills! This is especially applicable when dealing with challenging situations. Finally, I believe that determination is the key to success in this role, and it's essential to have confidence in yourself and your abilities to convince others to follow your lead.

The do’s and don'ts of applying for a tech position by the recruiting expert

Since we had a people operation manager seated in front of us, we had to use the opportunity to ask about the do's and don'ts while applying for an open tech position. If you're thinking of starting a career in tech, pay attention to the next few lines.

When submitting your CV for an open position at any tech company, please ensure that you only include relevant information. Avoid exaggerating your qualifications, as recruiters can quickly identify the truth. It is crucial to have a thorough understanding of the technologies you mention in your application.

During the screening phase, it is essential to bring a positive and energetic attitude. Be transparent and highlight your relevant experience and skills. Demonstrate your enthusiasm for the role and explain why you represent a good fit for the organization's culture.

There are certain behaviors to avoid during the interview process, such as being tardy, dressing inappropriately, and conducting the interview in a noisy environment. It is essential to present yourself professionally, similar to how you would if you were attending a business meeting. Please refrain from smoking, eating, or drinking anything aside from water during the interview.

It is critical to show initiative by reaching out. Convince the recruiters that you are the right fit and demonstrate your sincerity. 

Honesty is a key trait we value in our potential hires.

Amer Muminović

If you are not selected initially, do not be discouraged. Instead, take that as an opportunity to improve your skills and contact recruiters again within a reasonable period. Everyone appreciates the ambition and persistence of potential candidates.

A reflection on Amer's success 

Amer's innate talent for connecting with others, his real-world experiences, and his commitment to learning and growing through practical applications have contributed to his success as a People Operations Manager at Tech387. Amer faced challenges and learned important lessons about problem-solving and effective leadership during Product Arena, where he demonstrated his leadership skills. Despite setbacks, Amer persevered and achieved great success in his career. If you are planning to pursue a similar career path, get inspired by Amer's story. If you are looking for a role in our company, check out the open positions, or give Amer a shout-out via his LinkedIn

Don't want to miss anything?

Get weekly updates on the newest design stories, case studies and tips right in your mailbox.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get in touch with us

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.